A customer has asked for a daily report showing any of his Windows systems where the F: drive has < = 8GB of space. I'm not sure how to do this - can anyone provide an example?
Thank you in advance!
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
You would think that would be an easy request, here are some thoughts from the top of my head (assuming it shouldn't involve daily manual work):
Agreed, but as an MSP also, I know that is sometimes not an option or a tough fight at first. Especially for new customers and/or ones that haven't used monitoring systems before or have bad experiences.
Yep. Sorry, the sales guy in me did a backflip when you mentioned it. ?
If I were to do it, i'd do the second to last option: clone the existing datasource and apply discovery filters to only discover only those drives that have less than 8GB of space. This opens the door for pretty much every solution (reports, dashboards, custom thresholds, etc.).
Yeah, what is funny is that our account reps would do a backflip if I told them we will not do that :) Worth the flight long term though and usually works out once confidence is gained.
They get alerts at 3.5Gb already. The customer wants one daily report that shows all systems that are close to running out of space so that they can tend to them all at once, rather than reacting to alerts in interrupt mode..
But thanks for your idea.
Any heartburn over adjusting the thresholds so they get a yellow at 8GB and red at 3.5GB? Then you could run an Alerts report, filtered down to that logicmodule and only include the yellow criticality alarms. They could exclude these alarms from their workflow by filtering them out of their escalation chains with a pretty simple rule.
First, this customer is not trainable ?
Stuart likes the 2nd to last idea posed by Mike, and coincidentally I headed down that road before I posted, but couldn't figure out how to filter the datasource for the <=8Gb. Can someone point me in the right direction?
I like the dashboard approach also, but it would likely get messy - there's as many as 120 active servers that could trigger the threshold.
Hmm, this might work also...
Warning alerts at 8GB is a better option but just for completeness if someone finds this in the future (unlike DenverCoder9). WinVolumeUsage already has a few AD filters like Capacity > 0, so you can clone and setup FreeSpace < 8589934592 (did not test this though), or switch the whole thing to a script-based check. Also 120 isn't that bad, the dynamic table can show up to 500, and hopefully they wouldn't wait until there are too many.
@Mike Moniz has it just right. Setting up a discovery filter where "FreeSpace" is "LessEqual" to "8589934592".
I got a chance to circle back and implement the custom DataPoint and It was easier than I thought it would be. Thank you both for the answers.
Yes, DataSource. I was already headed down that path, but wasn't up to speed on discovery filtering. Happy that I added another trick to my toolbox.