Sticky Question

New Resources UI

  • 28 February 2023
  • 79 replies
  • 1086 views

Userlevel 4
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Hey all, welcome to the beta for the new UI! With this includes the new look and feel of Resources.

Here’s a quick glance at what’s new:

  • Info tab with properties search and filter
  • Alerts tab consistent with Alerts page
  • Maps tab consistent with Topology page
  • Graphs navigation
  • Alert tuning
  • Inventory tab with bulk actions
  • Overview tab
  • Resource dashboard visibility and management

The official product documentation will cover the functionality in more depth: https://www.logicmonitor.com/support/resources-new-ui-overview

 

Please take the new UI for a test drive and let us know what you think!


79 replies

Userlevel 6
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In the new resource UI view, when viewing configuration backups, the icon labelled “View Full Screen” simply opens a small dialog window in the middle of the view, which is hardly “full screen”.  I was expecting it to take up the full view.

 

 

Userlevel 1
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I know a lot of people probably worked hard on this and not everyone will agree with me, but I personally hate it.

I find it almost unusable. It’s incredibly slow and I’m never sure if I missed clicking the element.

Userlevel 7
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I've had the same experience. Everything is slow, and it's never quite clear if the back button started navigating somewhere.

Userlevel 4
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Hey @Mosh Thanks sharing that, good catch. Do you like the expanded modal or would you prefer that expands into full screen as labeled? 

Userlevel 7
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I’ve noticed this primarily with the properties table. I readjust the width of the columns, but the next time i navigate away and back, the default width (which hardly takes advantage of the available screen real estate) is back again. I’ve reordered the columns, and that doesn’t stick either.

Userlevel 7
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I had several favorites in v3. The favorites tab in v4 is empty.

Userlevel 7
Badge +19

I’ve noticed this primarily with the properties table. I readjust the width of the columns, but the next time i navigate away and back, the default width (which hardly takes advantage of the available screen real estate) is back again. I’ve reordered the columns, and that doesn’t stick either.

My subject line disappeared. This is “Table settings are not persistent”. While I appreciate that the PMs don’t have any idea how to navigate the community, putting all responses for resources under this one thread is going to be unsustainable. Why not just instruct us to tag with either “Resources, UIv4” or “Reports, UIv4” or “Services, UIv4”.

I’ve already lost where my things are. And it appears that feedback is being deleted. It’s also going to make it harder to see which problems should be the highest priority in getting fixed. When someone comes in, they’ll have to read through this entire thread to see if someone has already mentioned the problem they are bringing to light. 

Userlevel 7
Badge +14

@Stuart Weenig I did not delete any feedback, only merged your posts in with this primary post so we can track the feedback per feature. If they are not related to this feature or the other one posted, you can add them to the general feedback post, or LMK and I can move them.

Userlevel 7
Badge +19

I know you didn’t delete mine, which is why I didn’t say it was deleted. I said it appears to have been deleted. There’s no notification to the OP and no linkage from the old location to the new location.

Use tags to track stuff. Especially since artifacts will be reused across pages. Tables applies to all UIv4 pages where they exist. Are you going to move my post to the other features when the PM finally figures that out? Tags would handle this.

Userlevel 7
Badge +19

Hey @Mosh Thanks sharing that, good catch. Do you like the expanded modal or would you prefer that expands into full screen as labeled? 

It should do like other “fullscreen” buttons do on the rest of the UI. It should open full screen.

Noticed a couple of things I would like to highlight

 

  • Search for resources clicking on the name no longer works when selecting a resource, you need to press the magnifying glass, at least when using a MAC not sure on other devices.   The same is true when navigating the folder structure.
  • The Info tab I personally found the previous layout more usable the layout now is not as intuitive.
  • When checking config sources we see the error below using Standard Configs (SSH Exec) module and clicking on show running config:

    Error

    Duplicate entry 'csInstance_10698135' for key 'name' Query being executed when exception was thrown: insert into s7662d3db41df4626a85d9ca6a98071d9.configurations (name, value) values ('csInstance_10698135','1652156450739')

  • The graphs when selecting a device in this case an Arista switch are not the critical statistics such as CPU, Memory, throughput but more likely the first few data sources, admittedly this probably is configurable, but typically for infrastructure resources CPU, Memory, Throughput etc are common graphs you would want to look at rather than fan speed and device temperature.


These are the ones that I have found at the moment not really noticed a speed issue though.

Userlevel 7
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The Info tab I personally found the previous layout more usable the layout now is not as intuitive.

I might find it more useful if it sorted by name, ascending alphabetically. Or if, once i sorted it that way, it stayed. But no customization survives a page reload.

Userlevel 6
Badge +8

Hey @Mosh Thanks sharing that, good catch. Do you like the expanded modal or would you prefer that expands into full screen as labeled? 

Hi, full screen (or tab) would be best in my view.

 

I would also echo the comments of others that the new UI is very slow and sluggish.  

Userlevel 6
Badge +8

Some other things I’ve noticed:

  • The new Info panel, why are the values right aligned? That’s an odd decision.
  • Deleted items shows a count for me, but no items (items show in current UI).
  • Sometimes I get this empty unused space
  • and if I collapse the top section by dragging, sometimes I can’t open it again by dragging:

     

Userlevel 1
Badge +3

Just got access to the new UI late last week and have to reiterate what @David Marsh said, the new UI is almost unusably slow.

Also on the resources page having to click precisely on the greater than (>) symbol or magnifying glass to expand stuff out rather than just clicking on the item itself is irritating.

The two combine into a very frustrating user experience where you’re guessing why the UI isn’t responding to what you’re trying to do.

Userlevel 1
Badge +3

Noticed a couple of things I would like to highlight

  • The Info tab I personally found the previous layout more usable the layout now is not as intuitive.

Agreed, the spreadsheet view of the new Info tab is a step backwards in look/feel.  It makes an already long list of properties (depending upon the device) seem even longer.  The old view IMO looked better visually and was a more effective use of screen real estate.

 

Having the “Manage” page for resources be a pop-over worked better IMO than refreshing the subpage when going into and leaving.

Userlevel 7
Badge +19

Agreed, the spreadsheet view of the new Info tab is a step backwards in look/feel.

I’m not concluded on that. I’ve found the search option pretty handy since we have so many properties i ended up using the browser’s search capability in most cases anyway.

In a meeting with the UI folks, I did suggest that the different sections if the info page should have the same layout options as the graphs page. Give me the ability to put them into 1, 2, or 3 columns. On a tall monitor (regular monitor rotated 90 degrees) the one column makes sense. With a widescreen monitor, there’s a lot of wasted screen space if they can’t be side by side. Not sure why it would be terribly difficult, CSS knows how to deal with wrapping of divs on wide vs. skinny screens. 

Userlevel 2
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I know a lot of people probably worked hard on this and not everyone will agree with me, but I personally hate it.

I find it almost unusable. It’s incredibly slow and I’m never sure if I missed clicking the element.

It’s certainly way too busy and hard on the eyes.  I’ve been playing with it for a few months now to help with bug ID and feedback but I can’t even bear to use it long before toggling it back off. 

Userlevel 4
Badge +2

I know a lot of people probably worked hard on this and not everyone will agree with me, but I personally hate it.

I find it almost unusable. It’s incredibly slow and I’m never sure if I missed clicking the element.

Honesty is the best policy. Truly, customer’s honest feedback and criticism allows us to make changes to the product in the future. Appreciate the transparency David!

Userlevel 4
Badge +2

Hi - May I talk about disabled datasources. The new UI handles it very poorly or not at all. In the new UI a disabled Datasource looks the same as an enabled Datasource. In the UI I use everyday because its awesome, the disabled datasources are list under ‘Disabled Datasources’. This is great because it keeps the resource clean and easy to read. 

I keep trying to use the New UI but i find it so cumbersome to navigate and hard to look at, I never last longer than a couple hours as it slows me down so much.

The magnifying glass drives me nuts - we need less clicks not more clicks.

It really feels very Windows 3.11

 

What would be nice to see if its possible is to be able to search a selected group.

Userlevel 6
Badge +11

Morning folks, encountered a few things today forcing myself to try the new UI more…

  • left nav: criticality icons don’t show on collapsed items, hard to find the offending ‘Source
  • poll now: no longer shows the error that can be troubleshot, nor anywhere to see what the error would have been.
  • main top: server name no longer shows displayname (name) as it once did.  We use this to show both device name and ip address at a glance.
  • info main: missing column resize between main and groups panes
  • info table pane: preference, property names column should show full width, data is second, inheritance and type are of less importance for display and can be thinner/truncated, and should both be to the right of the actual pertinent troubleshooting data.
  • performance: same slowness / responsiveness issues mentioned above.  During actual troubleshooting for an incident, I have to switch back to the old UI as it’s unusably slow for a critical response.  Too high an increase in our MTTR.
  • add device wizard: Finish doesn’t take you back to the group you were in when you started the process, still issues with the group navigation from the old UI… I assume that code hasn’t changed at all.  Best case for me, precedence should be:
    • previous group
    • static group/s: probably per alpha to match threshold evaluation precedence
    • dynamic groups:  probably per alpha to match threshold evaluation precedence
Userlevel 7
Badge +19

There’s some huge padding on the right side of the tree container. It’s unnecessarily truncating object names in the resource tree:

Width X+6px
Width X

 

Userlevel 7
Badge +19

Don’t know if it’s been mentioned before but when looking at the info tab for an instance, the Properties widget doesn’t use all the available space. It’s like it thinks there should be the device level widgets on the right hand side, but they’re not there. So it’s just wasted space.

Userlevel 7
Badge +6

I’m unable to create a Map of a VERY small Kubernetes cluster.  I just get a spinner (it’s been over 5 minutes now).  Not useable.

Userlevel 7
Badge +19

I expanded a graph while drilled into an instance. It took me a full 2 minutes to realize the timeframe selector is not in the upper right hand corner, but in the upper left corner. Very inconsistent look and feel.

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