Ranjan
Product ManagerJoined 5 years ago
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Re: Can you compare and contrast Dexda's capabilities with PagerDuty's alert grouping feature
@Stuart Weenig bit of half truths in your statements above. Dexda works with ServiceNow (both CMDB and ITSM) for now. Other integrations would come later. Dexda leverages built-in ML-models for Alert de-dup and correlations. Those models are open and customizable. Additionally, it leverages NLP for summarization. Anyone in LM Community if interested please reach out to LM sales/CSM team for further details.11Views1like0CommentsRe: Can you compare and contrast Dexda's capabilities with PagerDuty's alert grouping feature
Dexda works quite differently than the workflow you described for PagerDuty. In Dexda Alerts are correlated together based on OOB or customer ML models into “Insights”. Insights can be manually or through pre-configured setting raised as “Incident” into ServiceNow. ML Models can be altered by the users to improve the model efficiency across any type of Alerts where these ML Models are applicable. Yes, there are rules and workflows on Insights that can be configured in Dexda. This is a summary of operations inside Dexda with more details available in the Dexda support docs.10Views0likes0CommentsRe: Numbers wrong in Account Information?
The various platform limits are described in this document https://www.logicmonitor.com/support/logicmonitor-limits-quotas-and-constraints Looks like there’s a possible issue in UIv4 related to this area. I am notifying the relevant product managers.1View0likes0Comments