How to show the External Ticket ID in Alerts view

  • 6 April 2023
  • 2 replies

Userlevel 4
Badge +6
  • LM Community Conqueror
  • 13 replies


2 replies

Userlevel 5
Badge +10

Been using this for years. Just wish we could strip the integration off. We use multiple integrations for ServiceNow to control various aspects of the incident creation, message, priority, etc…. And the integration names get in the way.

Userlevel 7
Badge +18

Yes, and rename the column. Really just wish we could give it a column name and an expression.

Column name: Ticket ID

Expression: ##externalticketid## ~= /PagerDuty: (.*?),.*/