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How to show the External Ticket ID in Alerts view

Ajay's avatar
Ajay
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2 years ago
Published 2 years ago
Version 1.0
Ajay's avatar
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Joined January 30, 2023
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Joe_Williams
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2 years ago

Been using this for years. Just wish we could strip the integration off. We use multiple integrations for ServiceNow to control various aspects of the incident creation, message, priority, etc…. And the integration names get in the way.