LogicMonitor session timeouts | Product Discussions

RichB · 2023-07-01T13:30:47Z

Since early this week, I’m unable to maintain my session to the LogicMonitor portal. I have to re-login frequently, and often also need to reconnect with 2FA as well. Prior to this week, I could maintain a session overnight+ with no issues.My first suspicion was Chrome with the LastPass plugin, as there was an update to LastPass this week. But I’ve tried Edge and Firefox (normal and incognito mode) with the same result. I’ve checked with my colleagues and several are also experiencing the same issue. Their sessions last anywhere from 5 to 15 mins However, some do not have this issue.My user session timeout portal setting is 30 minutes.Wondering if anyone else has come across this.

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