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Product Discussions | LogicMonitor Community

Product Discussions

Created Mar 20, 2024

18 members

1600 discussions

The Product Discussions forum is the heart of the LM Community, where users come together to exchange ideas, troubleshoot challenges, and share insights on all things monitoring. Whether you're exploring dynamic thresholds, fine-tuning alert configurations, or integrating with third-party tools, this space offers a collaborative environment to learn from peers and LogicMonitor experts alike. Stay updated on platform enhancements, discover best practices, and contribute your own experiences to help others optimize their monitoring strategies.

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Product Discussions
Collectors: Open Telemetry vs. LM Collector
neilticktin
Posted 2 years ago • Last reply 2 hours ago
11
Steve McGarry
Posted 1 month ago • Last reply May 7, 2026 at 9:02 AM
How can I access datapoint values within a complex datapoint Groovy script ?
Hi All, I've been chasing my tale for a while now trying to resolve the above question - so Im hoping the hive mind can help me out as I'm out of ideas ! I'm using the Velocloud API module that polls a central Orchestrator platform every 5 mins and returns a number of properties for each instance that has been discovered. I need to use a complex datapoint to perform some additional post-processing based on the return value of one of the properties call "EdgeState". I have an expression that gives me what I require which is: if(eq(EdgeState,3),2,1) If the value is 3, return 2 else its a 1. I'm trying to get the equivalent functionality from within a Groovyscript, by doing the following: def result = (EdgeState == 3) ? 2 : 1 return result However I get an error; exception=groovy.lang.MissingPropertyException: No such property: EdgeState I realise this is telling me that EdgeState has not been found, but I don't know what syntax to use to correctly address the value... Here is the construct for the datapoint from the module: Here is a screenshot from one of the instances illustrating the issue (TradingDown is the complex datapoint I am referring to): Any help will be greatly appreciated Thanks in advance

1
jay easton
Posted 1 month ago • Last reply 1 month ago
Tuning Alerts for SQL Server Agent Jobs
i can see the job failures but I'm not getting alerts Microsoft_SQLServer_AgentJobs-Schedules\Graphs Thresholds are set Custom 2-Instance: (All Day)>.0001:Warning, .0001:Error, .0001:Critical Any hemp would be greatly appreciated

0
Jared Meidal
Posted 1 month ago • Last reply 1 month ago
How to remove system properties
How can I remove the system.sysinfo or system.sysoid properties from a device? I have turned off SNMP on two devices, but these are sticky properties which are causing issues such as SNMP modules being applied to it and alerting because no data is collected. So far, I've found the API doesn't allow this.

3
David Bond
Posted 1 month ago • Last reply 1 month ago
WinRM documentation
This page exists for WinRM documentation: https://www.logicmonitor.com/support/configuring-winrm-for-windows-collector A customer is asking: "Is this the sum total of all WinRM configuration documentation that exists?" My question, therefore: "Is there any other (secret!) WinRM documentation somewhere?" Thanks in advance! David

2
David Bond
Posted 2 months ago • Last reply 1 month ago
DataSource: "Stuck Print Jobs-" urgent fix needed
A customer has servers with 3000+ print queues. "Stuck Print Jobs-" took out all the print servers (so 3000+ print queues were taken down, causing a HUGE company-wide P1). Because WMI (WQL) does not support paging, I strongly suggest re-designing this DataSource to use perf data e.g. SELECT Name, Jobs, JobErrors FROM Win32_PerfFormattedData_Spooler_PrintQueue

1
Astolfo Ocano
Posted 1 month ago • Last reply 1 month ago
Netapp AFF Ontap - Cannot Monitor

I am trying to monitor my netapps. They are AFF running 9.16. LM Version is 39.003 I Went off of this article: https://www.logicmonitor.com/support/netapp-ontap-monitoring I added the Properties as suggested. I first get this: COLL was unable to automatically discover NTAPP01. Select the system type and try again. I then Choose the Tyoe of "Netapp Filer" and choose to enter credentials. The credentials are for an API account on the netapp. I then retry discovery. I then get the following: "Warning LogicMonitor needs the correct username/password for the NetApp API to monitor this NetApp filer. Please see instructions on setting up a username on your NetApp by searching for "NetApp FAS Monitoring" in the global support documentation. Alternatively, click Finish to add this resource with minimal monitoring." I even tried the admin account on the netapps. The FAS document is asking to use snmp / enable firewall / etc... These are not FAS systems. My previous netapps did not require this either. Does anyone on know what the correct procedure is? Thank you.
5
djAesthetic
Posted 2 years ago • Last reply 1 month ago
Monitoring Intersight managed Cisco UCS (help)

We’ve been monitoring our Cisco UCS fabric interconnects and blade servers via the traditional “ Cisco UCS Monitoring ” that targets UCSM ( UCS Manager ) directly. We’re in the process of moving to Cisco Intersight ( which replaces UCS Central ). The Intersight modules are limited strictly to monitoring licensing, advisory alerts, and HyperFlex Clusters. This is leaving me unclear as to how we could go about achieving parity visibility in to our new Fabric Interconnects and blades since there is no UCS Manager API to target when using Intersight . Has anyone else successfully managed this yet ( and if so what’s the trick )?
2
Stuart Simmonds
Posted 1 month ago • Last reply 1 month ago
SyncIQ monitoring

Are there any synciq reports for Powerscale arrays? Before I try and create one it would be useful if there was something out of the box
0
Jared Meidal
Posted 1 month ago • Last reply 1 month ago
API Request for Tenant Identifier for Resource Groups
I can query and receive the "system.tenant.identifier" with a device endpoint in the APIv3 /device/devices/1234?fields=systemProperties "systemProperties": [ { "name": "system.tenant.identifier", "value": "Tenant Name1" } But I would like to do the same through a device group. In the portal UI I can see the property assigned to all my groups. But when I make this query, I can't discover the property: /device/groups/123 Retrieving the property per group would be much more efficient than device by device for my process. Thanks for any knowledge in this area!

9

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