I followed steps from documentation: https://www.logicmonitor.com/support/getting-started/advanced-logicmonitor-setup/windows-server-monitoring-and-principle-of-least-privilege#h-granting-windows-service-permissions-nbsp-sddl-nbsp-changes
It didn't work. SDDL doesn't seem to be changing anything and after running active discovery SQL Server Services are not showing up for other servers with non-admin account. There is not much information about troubleshooting it. Are there specific SDDL string changes needed? Is there an order in which this string supposed to go? Are there specific permissions needed?
When you did the WBEM testing (which worked right?), did you use the credentials of the non-admin service account? Was it also run from the Collector server itself?
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I have Collector server that has local admin service account to run SQL Services on Windows. That's Logic Monitor's requirement when adding Collector to monitoring. Under Collector server in Logic Monitor I see DataSource called SQL Server Services (WinSQLServices --> when you go to edit global definition).
But it only works on this device added to Logic Monitor because the service account on the Windows Server itself has local admin privileges. That's why the WinSQLServices is discovered by Logic Monitor and it's listed under this device.
I am trying to get the WinSQLServices to work on other monitored devices. All other devices monitored by Collector are not getting SQL Server Services discovered. I created non-admin service account so these services can also be monitored on all other servers that are under Collector. Documentation gives the instructions how to do it: make SDDL changes.(https://www.logicmonitor.com/support/getting-started/advanced-logicmonitor-setup/windows-server-monitoring-and-principle-of-least-privilege) I did SDDL changes to non-admin account has the same privileges as the local admin account. I ran active discovery in Logic Monitor but all other devices are still not even recognizing the WinSQLServices(SQL Server Services).
Based on this documentation everything should work but it doesn't. Any chance there are more settings to look at?
Let me just start from beginning:
I have Collector server that has local admin service account to run SQL Services on Windows. That's Logic Monitor's requirement when adding Collector to monitoring. Under Collector server in Logic Monitor I see DataSource called SQL Server Services (WinSQLServices --> when you go to edit global definition).
But it only works on this device added to Logic Monitor because the service account on the Windows Server itself has local admin privileges. That's why the WinSQLServices is discovered by Logic Monitor and it's listed under this device.
I am trying to get the WinSQLServices to work on other monitored devices. All other devices monitored by Collector are not getting SQL Server Services discovered. I created non-admin service account so these services can also be monitored on all other servers that are under Collector. Documentation gives the instructions how to do it: make SDDL changes.(https://www.logicmonitor.com/support/getting-started/advanced-logicmonitor-setup/windows-server-monitoring-and-principle-of-least-privilege) I did SDDL changes to non-admin account has the same privileges as the local admin account. I ran active discovery in Logic Monitor but all other devices are still not even recognizing the WinSQLServices(SQL Server Services).
Based on this documentation everything should work but it doesn't. Any chance there are more settings to look at?
Yes, yes, and yes.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"20","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-10-03T16:49:05.700-07:00","lastPublishTime":"2024-10-03T16:49:05.700-07:00","metrics":{"__typename":"MessageMetrics","views":84},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:lm-pulse/community:ajkuw86572board:welcome/message:16793/message:16867","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"25","rawBody":"Yes, yes, and yes.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:16867_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:16873":{"__typename":"ModerationData","id":"moderation_data:16873","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:5587":{"__typename":"User","id":"user:5587","uid":5587,"login":"JosiahBenoit","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-04-03T13:08:33.343-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.logicmonitor.com/t5/s/ajkuw86572/m_assets/avatars/custom/Nigel_1-1708956402603.png?time=1708956480000"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:ajkuw86572/user:5587"},"ForumReplyMessage:message:16873":{"__typename":"ForumReplyMessage","uid":16873,"id":"message:16873","revisionNum":1,"author":{"__ref":"User:user:5730"},"readOnly":false,"repliesCount":4,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:welcome"},"parent":{"__ref":"ForumReplyMessage:message:16866"},"conversation":{"__ref":"Conversation:conversation:16793"},"subject":"Re: SQL Server Services monitoring for non-admin account","moderationData":{"__ref":"ModerationData:moderation_data:16873"},"body":"Do you know what would be the next step to troubleshoot it?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"67","kudosSumWeight":0,"postTime":"2024-10-04T07:05:07.435-07:00","lastPublishTime":"2024-10-04T07:05:07.435-07:00","metrics":{"__typename":"MessageMetrics","views":50},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:lm-pulse/community:ajkuw86572board:welcome/message:16793/message:16873","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:16874"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wzfDE0OjAsMzk6MXwy","node":{"__ref":"ForumReplyMessage:message:16877"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"72","rawBody":"Do you know what would be the next step to troubleshoot it?
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:16873_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:16874":{"__typename":"ModerationData","id":"moderation_data:16874","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:16874":{"__typename":"ForumReplyMessage","uid":16874,"id":"message:16874","revisionNum":1,"author":{"__ref":"User:user:5587"},"readOnly":false,"repliesCount":2,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:welcome"},"parent":{"__ref":"ForumReplyMessage:message:16873"},"conversation":{"__ref":"Conversation:conversation:16793"},"subject":"Re: SQL Server Services monitoring for non-admin account","moderationData":{"__ref":"ModerationData:moderation_data:16874"},"body":"Hi Lucjad, does the password on the non-admin account have special characters \"#&*^\" ? that was my issue when dealing with Postgres
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"143","kudosSumWeight":0,"postTime":"2024-10-04T07:45:47.626-07:00","lastPublishTime":"2024-10-04T07:45:47.626-07:00","metrics":{"__typename":"MessageMetrics","views":37},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:lm-pulse/community:ajkuw86572board:welcome/message:16793/message:16874","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:16876"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"148","rawBody":"Hi Lucjad, does the password on the non-admin account have special characters \"#&*^\" ? that was my issue when dealing with Postgres
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:16874_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:16876":{"__typename":"ModerationData","id":"moderation_data:16876","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:16876":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:5730"},"id":"message:16876","revisionNum":1,"uid":16876,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:welcome"},"parent":{"__ref":"ForumReplyMessage:message:16874"},"conversation":{"__ref":"Conversation:conversation:16793"},"subject":"Re: SQL Server Services monitoring for non-admin account","moderationData":{"__ref":"ModerationData:moderation_data:16876"},"body":"it does have special characters but I am not sure that would affect the whole process.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"94","kudosSumWeight":0,"repliesCount":1,"postTime":"2024-10-04T09:36:44.263-07:00","lastPublishTime":"2024-10-04T09:36:44.263-07:00","metrics":{"__typename":"MessageMetrics","views":42},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:lm-pulse/community:ajkuw86572board:welcome/message:16793/message:16876","customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"99","rawBody":"it does have special characters but I am not sure that would affect the whole process.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:16876_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:16877":{"__typename":"ModerationData","id":"moderation_data:16877","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:16877":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:558"},"id":"message:16877","revisionNum":1,"uid":16877,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:welcome"},"parent":{"__ref":"ForumReplyMessage:message:16873"},"conversation":{"__ref":"Conversation:conversation:16793"},"subject":"Re: SQL Server Services monitoring for non-admin account","moderationData":{"__ref":"ModerationData:moderation_data:16877"},"body":"It is likely best to work with LM support since they can look at your specific portal and situation. If you do, please let us know what it ended up being, in case it helps others.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"181","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-10-04T09:47:03.389-07:00","lastPublishTime":"2024-10-04T09:47:03.389-07:00","metrics":{"__typename":"MessageMetrics","views":30},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:lm-pulse/community:ajkuw86572board:welcome/message:16793/message:16877","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"186","rawBody":"It is likely best to work with LM support since they can look at your specific portal and situation. If you do, please let us know what it ended up being, in case it helps others.
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