ProfessorWe have received an email from “billing”, which I have no way to verify as genuine, requesting we change the remittance account for future invoices. Can we please have some clear and appropriate communication from LogicMonitor if there needs to be a change following the collapse of SVB.
Thanks.
Additional Information & FAQs for Silicon Valley Bank.
Additional Information & FAQs for Silicon Valley Bank.
Just got an update from the billing department, this is a legitimate communication. Logicmonitor has made a change to their billng and this is a communication to customers to let them know.
I'll update this thread with more information once the team is back in the office on Monday!
Hi
We’ve received similar letter this morning as well. Please confirm it is valid.
ProfessorHi
Thank you!
ProfessorJust got an update from the billing department, this is a legitimate communication. Logicmonitor has made a change to their billng and this is a communication to customers to let them know.
Thanks. Can you please confirm, these are the details I received in the email:
*this post was updated to remove the sensitive information.
ProfessorThanks for confirming. (Yeah I didn’t want to post all the details for the same reason.)
