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pgordon's avatar
pgordon
Icon for Advisor rankAdvisor
2 years ago

Using CUCM CDR Data for Reviewing Call History

I’m new to LogicMonitor and am looking to see if there’s a way to get a table of call history. We have CUCM sending over the CDR data and it looks like some of it is being pulled in, but I don’t see ...
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Kellena's avatar
Kellena
Icon for LM Champion rankLM Champion
2 years ago

The easiest way to view a simple table that displays call data, as you’ve outlined above, is to create a datasource that ingests all individual call records and consolidates them into one or more CSVs. If you have LM Logs, you could ingest the CUCM files and create pipelines that look for the data that you want displayed.