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Matt_Whitney's avatar
Matt_Whitney
Icon for Expert rankExpert
23 days ago

UIv4 Dashboards Page - alert widget

In the UIv3 dashboards page, the Alerts widget contains a "Began" column which contains the time the alert triggered, and if the alert has cleared it also contains the DURATION of the alert.

In UIv4, the column was renamed to "Reported At" and no longer shows the duration of cleared alerts. Instead it shows how long ago they triggered, which isn't useful at all since the column already shows the date/time that the alert triggered.

It was much more useful when the Cleared alerts showed the Duration in the Began column. Please change it back and remove the "X minutes ago" which shows currently.

Below screenshot shows the difference between the columns in UIv3 (top) vs UIv4 (bottom). The way it displays in UIv3 is much better.

 

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  • Henry_Steinhaue's avatar
    Henry_Steinhaue
    Icon for Neophyte rankNeophyte
    11 days ago

    Agree with Matt - This is NOT a feature request - this is a Bug Fix.  
    You changed it from providing value to the information being given - to something that is just noise.  I thought you were in the market of reducing noise? 

  • Matt_Whitney's avatar
    Matt_Whitney
    Icon for Expert rankExpert
    11 days ago

    I wouldn't really consider this a feature request. More of a bug/mistake in the implementation of the new UI. I would expect this type of thing to be fixed sooner than a typical feature request.

  • Henry_Steinhaue's avatar
    Henry_Steinhaue
    Icon for Neophyte rankNeophyte
    11 days ago

    Any response from the Product Team?   

    I would add our facility to this as well - -the new UI is showing less value in this panel.  

    • skydonnell's avatar
      skydonnell
      Icon for Community Manager rankCommunity Manager
      11 days ago

      Hi Henry, our product team has reviewed it and added it to the backlog for the future. As of now, we don't have a release date for this feature.

  • skydonnell's avatar
    skydonnell
    Icon for Community Manager rankCommunity Manager
    16 days ago

    Hi Matt! 

    Thanks for letting us know about the discrepancies between these alerting functions. I have submitted this feedback to our Product team!