Forum Discussion

Matt_Whitney's avatar
Matt_Whitney
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6 months ago

UIv4 Dashboards Page - alert widget

In the UIv3 dashboards page, the Alerts widget contains a "Began" column which contains the time the alert triggered, and if the alert has cleared it also contains the DURATION of the alert.

In UIv4, the column was renamed to "Reported At" and no longer shows the duration of cleared alerts. Instead it shows how long ago they triggered, which isn't useful at all since the column already shows the date/time that the alert triggered.

It was much more useful when the Cleared alerts showed the Duration in the Began column. Please change it back and remove the "X minutes ago" which shows currently.

Below screenshot shows the difference between the columns in UIv3 (top) vs UIv4 (bottom). The way it displays in UIv3 is much better.

 

6 Replies

  • Matt_Whitney's avatar
    Matt_Whitney
    Icon for Expert rankExpert
    6 months ago

    I wouldn't really consider this a feature request. More of a bug/mistake in the implementation of the new UI. I would expect this type of thing to be fixed sooner than a typical feature request.

  • Henry_Steinhaue's avatar
    Henry_Steinhaue
    Icon for Neophyte rankNeophyte
    6 months ago

    Agree with Matt - This is NOT a feature request - this is a Bug Fix.  
    You changed it from providing value to the information being given - to something that is just noise.  I thought you were in the market of reducing noise? 

  • skydonnell's avatar
    skydonnell
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hi Matt! 

    Thanks for letting us know about the discrepancies between these alerting functions. I have submitted this feedback to our Product team!

  • Henry_Steinhaue's avatar
    Henry_Steinhaue
    Icon for Neophyte rankNeophyte
    6 months ago

    Any response from the Product Team?   

    I would add our facility to this as well - -the new UI is showing less value in this panel.  

    • skydonnell's avatar
      skydonnell
      Icon for Community Manager rankCommunity Manager
      6 months ago

      Hi Henry, our product team has reviewed it and added it to the backlog for the future. As of now, we don't have a release date for this feature.

      • Matt_Whitney's avatar
        Matt_Whitney
        Icon for Expert rankExpert
        21 days ago

        Hi Sky, following up on this as its been 5 months and issue has not been addressed. 

        Having the duration on cleared alerts was very useful and allowed us to see how long cleared alerts are active for. That value has been removed from UIv4.

        Now with the new UI it just tells us how long ago the alert triggered. This is completely useless since the time the alert triggered is shown in the same column.

        Just want to reiterate that THIS IS NOT A FEATURE REQUEST. This is us reporting a bug in the new UI that removed existing functionality that has been there for many years in the old UI.