system.info missing in the Info on a device
- 2 years ago
Hi Dominique,
What do I miss in the process to get the system.info appearing on the info for a device and get populated ?
System.sysinfo is collected as part of our basic system information discovery process.
When a resource is added into monitoring, LogicMonitor immediately runs a series of basic queries to determine basic system information about the resource
We run 4 queries to determine this system information (WMI, SNMP, XenServer, and ESX).
Basic system information discovery also runs (1) once every 24 hours to rediscover properties for resources that have previously responded to any of the above query types, (2) whenever properties are updated on a resource, and (3) upon manual initiation of Active Discovery for the resource.
Reference article:
https://www.logicmonitor.com/support/devices/adding-managing-devices/device-properties
Might be best to submit a support ticket for us to take a closer look.