Neophyte
ProfessorWhat is the ping alert reporting? 100% packet loss or something less? or high average round-trip time? Can you replicate it outside of LogicMonitor? Like running ping -t from the collector server or perhaps another 3rd server? If the collector server is not on the same subnet, do you see ping issues when on the same subnet?
Unless the target is running on super old hardware, there should be a TCP Offload Engine (TOE) on the NIC that should be handling things like ping responses without consulting the kernel: meaning that it's not likely due to the target.
Yes, I'd suspect the network first. In addition to Mike's questions: are there any firewalls (adaptive/dynamic ones) between the collector and the server? Is it possible you have an IP address conflict on the network?
