Employee
Neophyte@ASCoates
Sounds like you have a resource already being monitored, so note the IP address/DNS name you used and its display name. EX: we used www.logicmonitor.com as the IP/DNS name and then used LOGICMONITOR SERVICE METRICS as the display name.
Confirm you you have also added the propertysource addCategory_LogicmonitorPortal and ensure that its Applies To matches the IP/DNS name that you are using.
Then, in another tab open up each of the Portal Monitoring datasources that you want to use. Proceed to the Applies To configuration and replace the default value with the display name of the resource.
Return to your portal resource and select the Manage button. The property source should have added "LogicMonitorPortal" to the value of the system.categories property. Then you will need to add property lmaccount (value = your portal, ie if your portal is ascoates.logicmonitor.com the value you set here is "ascoates"); add property lmaccess.id and lmaccess.key and the appropriate values for each. NOTE: these values are generated by creating an API user which you do at Settings -->User Access -->Users and Roles -->API user
Hope you can follow this. But I'd also say don't keep struggling if you aren't getting it...open a support case and they will definitely help.
