Forum Discussion

Christopher-'s avatar
Christopher-
Icon for LM Champion rankLM Champion
8 years ago

Basic Freshdesk Integration

The following guide is an example of a custom http integration using the Freshdesk API along with some of LogicMonitor's token values.  To start off I would recommend reviewing the follow...
integration
S_P's avatar
S_P
6 years ago

@Chris Seiber - It looks like this is actually working despite the above now.  I think the problem was I had some additional attributes set for Freshdesk that despite being supported by the API didn't seem to go through (which caused the entire update to fail).  So I think I'm good now on this but do still think the HTML formatting I mentioned may be helpful to others.