Forum Discussion

Kelemvor's avatar
Kelemvor
Icon for Expert rankExpert
17 days ago

All my collectors are going down every 24 hours.

Hi, Starting last week Thursday, all my collectors, across two different LM portals, are going down approximately every 24 hours.  Apparently the Watchdog is telling the Agent to reset itself which ...
Kelemvor's avatar
Kelemvor
Icon for Expert rankExpert
12 days ago

We have not gotten this figured out.  It all started on May 1.  We were wondering if LM rolled out any changes on that day since we started getting flooded by possibly every collector we have.   We have an open ticket with Support but don't know what to do to figure out the problem.  The one collector had a higher BatchScript count, but it even happens on collectors that don't use any scripts at all.  We're at a loss to explain it so far.

Mike_Rodrigues's avatar
Mike_Rodrigues
Icon for Product Manager rankProduct Manager
9 days ago

My deployment calendar doesn't show any deployments on May 1. So unless the change coincided with a portal upgrade, that's likely not it.

Any chance you updated modules and pulled in one that's running long or something?

Did you check the output of the collector health check?

Any chance you added Antivirus or something to the OS, outside of the collector?