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Jason_Fant's avatar
Jason_Fant
5 years ago

Monitor UCCX Backup Status thru SSH

Hello, I have a UCCX Cluster where I want to monitor the backup status.    I've wrote most of the code to SSH into the system and run the command to check the backup status.    The issue I'm ...
Jason_Fant's avatar
Jason_Fant
5 years ago

Thanks for the help!    I had to make some changes to the Discovery script as some of the lines returned are not unique.   So it was having overlapping INSTANCES.    To make them unique, I changed the print lines to include the actual name of the UCCX Server. 

That worked but now it's throwing an error on my collection script.    I attached the XML DS if you want to see what I've got. 

 

 

  

<?xml version="1.0" encoding="UTF-8" ?>
<feed  version="1.0" hasPendingRequests="false" >
  <company></company>
  <status>200</status>
  <errmsg>OK</errmsg>
  <interval>0</interval>
    <entry type="predatasource">
        <version>1604336087</version>
        <name>UCCX Backup StatusFANT-</name>
        <displayedas>UCCX Backup StatusFANT-</displayedas>
        <description></description>
        <collector>batchscript</collector>
        <hasMultiInstances>true</hasMultiInstances>
        <schedule>21600</schedule>
        <appliesTo>hasCategory(&#34;CiscoUCCX&#34;)</appliesTo>
        <wildcardauto>true</wildcardauto>
        <wildcardpersist>false</wildcardpersist>
        <wildcardlinuxscript>ad_script</wildcardlinuxscript>
        <wildcardlinuxcmdline>type=&#34;embeded&#34; </wildcardlinuxcmdline>
        <wildcardwinscript>ad_script</wildcardwinscript>
        <wildcardwincmdline>type=&#34;embeded&#34; </wildcardwincmdline>
        <wildcardgroovyscript>// import the logicmonitor expect helper class
import com.santaba.agent.groovyapi.expect.Expect;

// get the hostname and credentials from the device property table
hostname = hostProps.get(&#34;system.hostname&#34;);
userid = hostProps.get(&#34;ssh.user&#34;);
passwd = hostProps.get(&#34;ssh.pass&#34;);

// open an ssh connection and wait for the prompt
ssh_connection = Expect.open(hostname, userid, passwd);
ssh_connection.expect(&#34;admin:&#34;);

// enter enable mode
ssh_connection.send(&#34;utils disaster_recovery status backup\n&#34;);
ssh_connection.expect(&#34;admin:&#34;);

// logout from the device
ssh_connection.send(&#34;exit\n&#34;);

// collect the output, then close the ssh connection
output=ssh_connection.before();
ssh_connection.expectClose();

// now lets process the output
output.eachLine{ line -&#62;
	// let&#39;s turn this:
	// UCCX   VOIP-UCCX-001   UCPREFS   SUCCESS   Mon Nov 02 02:00:01 EST 2020   activelog/platform/drf/log/2020-11-02-02-00-01_b_voip-uccx-001_uccx_ucprefs.log
	// into this:
	// [UCCX, VOIP-UCCX-001, UCPREFS, SUCCESS, Mon, Nov, 02, 02:00:01, EST, 2020, activelog/platform/drf/log/2020-11-02-02-00-01_b_voip-uccx-001_uccx_ucprefs.log]
	// This lets us address each bit individually.
	def splitLine = line.tokenize(&#34; &#34;)
  
	if (splitLine[0] == &#34;UCCX&#34;){
		// for instance discovery:
		println(splitLine[2] + &#34;##&#34; + splitLine[2] + &#34; on &#34; + splitLine[1] + &#34;######&#34; + &#34;uccx_server=&#34; + splitLine[1])

	}
}

// we also need to have an instance to contain the global percent completed:
// in our discovery script, we&#39;ll add this:
println(&#34;overall##overall&#34;)

// return with a response code that indicates we ran successfully
return(0);</wildcardgroovyscript>
        <wildcardschedule>1440</wildcardschedule>
        <wildcarddisable>false</wildcarddisable>
        <wildcarddeleteinactive>true</wildcarddeleteinactive>
        <agdmethod>ilp</agdmethod>
        <agdparams>auto.uccx_server</agdparams>
        <group>UCCX - Contact Center eXpress</group>
        <tags></tags>
        <technology></technology>
        <adlist><![CDATA[{"agdmethod":"ilp","method":"ad_script","agdparams":"auto.uccx_server","id":0,"filters":[],"params":{"type":"embeded","groovyscript":"// import the logicmonitor expect helper class\r\nimport com.santaba.agent.groovyapi.expect.Expect;\r\n\r\n// get the hostname and credentials from the device property table\r\nhostname = hostProps.get(\"system.hostname\");\r\nuserid = hostProps.get(\"ssh.user\");\r\npasswd = hostProps.get(\"ssh.pass\");\r\n\r\n// open an ssh connection and wait for the prompt\r\nssh_connection = Expect.open(hostname, userid, passwd);\r\nssh_connection.expect(\"admin:\");\r\n\r\n// enter enable mode\r\nssh_connection.send(\"utils disaster_recovery status backup\\n\");\r\nssh_connection.expect(\"admin:\");\r\n\r\n// logout from the device\r\nssh_connection.send(\"exit\\n\");\r\n\r\n// collect the output, then close the ssh connection\r\noutput=ssh_connection.before();\r\nssh_connection.expectClose();\r\n\r\n// now lets process the output\r\noutput.eachLine{ line ->\r\n\t// let's turn this:\r\n\t// UCCX   VOIP-UCCX-001   UCPREFS   SUCCESS   Mon Nov 02 02:00:01 EST 2020   activelog/platform/drf/log/2020-11-02-02-00-01_b_voip-uccx-001_uccx_ucprefs.log\r\n\t// into this:\r\n\t// [UCCX, VOIP-UCCX-001, UCPREFS, SUCCESS, Mon, Nov, 02, 02:00:01, EST, 2020, activelog/platform/drf/log/2020-11-02-02-00-01_b_voip-uccx-001_uccx_ucprefs.log]\r\n\t// This lets us address each bit individually.\r\n\tdef splitLine = line.tokenize(\" \")\r\n  \r\n\tif (splitLine[0] == \"UCCX\"){\r\n\t\t// for instance discovery:\r\n\t\tprintln(splitLine[2] + \"##\" + splitLine[2] + \" on \" + splitLine[1] + \"######\" + \"uccx_server=\" + splitLine[1])\r\n\r\n\t}\r\n}\r\n\r\n// we also need to have an instance to contain the global percent completed:\r\n// in our discovery script, we'll add this:\r\nprintln(\"overall##overall\")\r\n\r\n// return with a response code that indicates we ran successfully\r\nreturn(0);"}}]]></adlist>
        <schemaVersion>2</schemaVersion>
        <dataSourceType>1</dataSourceType>
        <attributes>
        <attribute>
            <name>scripttype</name>
            <value>embed</value>
            <comment></comment>
        </attribute>
        <attribute>
            <name>scriptgroovy</name>
            <value>// import the logicmonitor expect helper class
import com.santaba.agent.groovyapi.expect.Expect;

// get the hostname and credentials from the device property table
hostname = hostProps.get(&#34;system.hostname&#34;);
userid = hostProps.get(&#34;ssh.user&#34;);
passwd = hostProps.get(&#34;ssh.pass&#34;);

// open an ssh connection and wait for the prompt
ssh_connection = Expect.open(hostname, userid, passwd);
ssh_connection.expect(&#34;admin:&#34;);

// enter enable mode
ssh_connection.send(&#34;utils disaster_recovery status backup\n&#34;);
ssh_connection.expect(&#34;admin:&#34;);

// logout from the device
ssh_connection.send(&#34;exit\n&#34;);

// collect the output, then close the ssh connection
output=ssh_connection.before();
ssh_connection.expectClose();

// now lets process the output
output.eachLine{ line -&#62;
	// let&#39;s turn this:
	// UCCX   VOIP-UCCX-001   UCPREFS   SUCCESS   Mon Nov 02 02:00:01 EST 2020   activelog/platform/drf/log/2020-11-02-02-00-01_b_voip-uccx-001_uccx_ucprefs.log
	// into this:
	// [UCCX, VOIP-UCCX-001, UCPREFS, SUCCESS, Mon, Nov, 02, 02:00:01, EST, 2020, activelog/platform/drf/log/2020-11-02-02-00-01_b_voip-uccx-001_uccx_ucprefs.log]
	// This lets us address each bit individually.
	def splitLine = line.tokenize(&#34; &#34;)
    
    // in our collection script, we&#39;d add a line to our loop that checks for &#34;percentage complete&#34; like this:
    if (splitLine[0] == &#34;Percentage&#34;){ println(&#34;overall.status: &#34; + splitLine[2] }
  
	if (splitLine[0] == &#34;UCCX&#34;){
		// for data collection, we need to output WILDVALUE.status: 1
		// splitLine[2] contains our WILDVALUE
		// (we defined wildvalue as the first term of the discovery output)
		println(splitLine[2] + &#34;.status: &#34; + (splitLine[3] == &#34;SUCCESS&#34;)? 100 : 0)
		// the last bit checks that term 3 in our split output contains &#34;SUCCESS&#34;.
		// if it does, let&#39;s output 100, if not let&#39;s output 0
	}
}



// return with a response code that indicates we ran successfully
return(0);</value>
            <comment></comment>
        </attribute>
        <attribute>
            <name>windowsscript</name>
            <value></value>
            <comment></comment>
        </attribute>
        <attribute>
            <name>linuxscript</name>
            <value></value>
            <comment></comment>
        </attribute>
        <attribute>
            <name>windowscmdline</name>
            <value></value>
            <comment></comment>
        </attribute>
        <attribute>
            <name>linuxcmdline</name>
            <value></value>
            <comment></comment>
        </attribute>
        </attributes>
        <datapoints>
        <datapoint>
            <name>OverallStatus</name>
            <dataType>7</dataType>
            <type>2</type>
            <postprocessormethod>namevalue</postprocessormethod>
            <postprocessorparam>##WILDVALUE##.status</postprocessorparam>
            <usevalue>output</usevalue>
            <alertexpr></alertexpr>
            <alertmissing>1</alertmissing>
            <alertsubject></alertsubject>
            <alertbody></alertbody>
            <enableanomalyalertsuppression></enableanomalyalertsuppression>
            <adadvsettingenabled>false</adadvsettingenabled>
            <warnadadvsetting></warnadadvsetting>
            <erroradadvsetting></erroradadvsetting>
            <criticaladadvsetting></criticaladadvsetting>
            <description></description>
            <maxvalue></maxvalue>
            <minvalue></minvalue>
            <userparam1></userparam1>
            <userparam2></userparam2>
            <userparam3></userparam3>
            <iscomposite>false</iscomposite>
            <rpn></rpn>
            <alertTransitionIval>0</alertTransitionIval>
            <alertClearTransitionIval>0</alertClearTransitionIval>
        </datapoint>
        </datapoints>
        <graphs>
        </graphs>
        <overviewgraphs>
        </overviewgraphs>
        <scripts>
        </scripts>
    </entry>
</feed>