Forum Discussion

Matt_Whitney's avatar
Matt_Whitney
Icon for Expert rankExpert
2 months ago

Migrating to new UI Settings page erased our customizations

Just an FYI to other users... when LM retired the Settings page of the old UI on 4/30, they also erased all of our customizations to Alert Message templates. Who knows what other settings were overwr...
Sarah_Terry's avatar
Sarah_Terry
Icon for Community Manager rankCommunity Manager
28 days ago

Hi Matt_Whitney​ sorry to hear this & for the inconvenience caused. Did you report this to support? I'd like to look on our end to see if this is something we can correct for you. Thanks!

  • Matt_Whitney's avatar
    Matt_Whitney
    Icon for Expert rankExpert
    23 days ago

    Yes the support ticket was 00281460. We were not able to find a way to recover the values which were overwritten since nothing was recorded in the audit logs.