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pgordon's avatar
pgordon
Icon for Advisor rankAdvisor
9 months ago

Managing credentials

I am currently onboarding and moving off another monitoring platform that wasn’t working for my organization. However, it did have a credential manager feature that was exceptionally useful. It would track SNMP strings and credentials across the platform and I could make changes to a set of credentials in the credential manager and have it carry those changes to all the appropriate devices. I could also run reports on which devices were using which strings or credentials. I know that LogicMonitor will allow for easy changes via inheritance, but my environment is made up of a variety of organizations and there frequently will be cases where the inheritance model does not work for us.

Summer Launch

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  • Stuart_Weenig's avatar
    Stuart_Weenig
    Icon for Legend rankLegend
    9 months ago

    We have the same problem. Our goal for over a year now has been to use the Thychotic integration, but it doesn’t currently work (broken logic in the AppliesTo). Would love to hear how this might solve the issue.

  • Kwame_A's avatar
    Kwame_A
    Icon for LM Conqueror rankLM Conqueror
    8 months ago

    I am currently onboarding and moving off another monitoring platform that wasn’t working for my organization. However, it did have a credential manager feature that was exceptionally useful. It would track SNMP strings and credentials across the platform and I could make changes to a set of credentials in the credential manager and have it carry those changes to all the appropriate devices. I could also run reports on which devices were using which strings or credentials. I know that LogicMonitor will allow for easy changes via inheritance, but my environment is made up of a variety of organizations and there frequently will be cases where the inheritance model does not work for us.

    Seems like we this would be best addressed as a feature request for a native LM Credential Manager. Did you have a more direct question to ask?

  • Kwame_A's avatar
    Kwame_A
    Icon for LM Conqueror rankLM Conqueror
    8 months ago

    I’ve also gone ahead and submitted feedback on your behalf. Hopefully, this is something that we will see come to fruition in a future release. 

  • pgordon's avatar
    pgordon
    Icon for Advisor rankAdvisor
    8 months ago

    Is there any thoughts on this from staff? This is something that will only become a greater and greater need as time goes on, especially if we increase the scope of our deployment