Forum Discussion
Amr
11 months agoLM Champion
Hi
That doesn’t sound normal, I would recommend submitting a support ticket if you haven’t already, so an engineer can take a look on your portal and escalate to development team for further investigation if needed.
You can find the more details about the options for reaching out to support from your portal in the following article: https://www.logicmonitor.com/support/about-logicmonitor/customer-support/get-support-resources
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