Forum Discussion

phakesley's avatar
phakesley
Icon for Neophyte rankNeophyte
12 months ago

LM Tokens can they be broken down

Hi, We have a ServiceNow integration and use the ##EXTERNALTICKETID## in our alerts views and dashboards.  However I believe tokens are clunky and not particularly granular. For example ##EXTERNALT...
Cole_McDonald's avatar
Cole_McDonald
Icon for Professor rankProfessor
2 months ago

This is something I've mentioned to LM quite a few times as our current number one missing piece.  ##externalticketid.<integrationName>## would be amazing.