Forum Discussion

SWalker's avatar
SWalker
3 years ago

LM Integration with FreshService Alert Management Module

Hello, We are looking to enhance our usage of Logic Monitor by tying it into the Alert Module within Fresh Service.   First, is there anyone here who also uses Fresh Service and the ale...
MaddyM's avatar
MaddyM
2 years ago

@SWalker I’m working on the HTTP integration and am running into the following error when I try to test the alert:

{"code":"not_authorized","message":"You are not authorized to access AMS"}

Did you experience this issue at all when you were setting it up? I thought it might be a issue with the username and password but the account I’m using has permissions to create fresh service tickets and has access to the LM portal.