Forum Discussion

SWalker's avatar
SWalker
3 years ago

LM Integration with FreshService Alert Management Module

Hello, We are looking to enhance our usage of Logic Monitor by tying it into the Alert Module within Fresh Service.   First, is there anyone here who also uses Fresh Service and the ale...
Anonymous's avatar
Anonymous
3 years ago

You can set time based escalation chains in LM.  As far as what can be included in the payload that gets sent to Fresh Service, that depends on the type of alert, but the things you can send over are listed here.