We are currently using the HTTP integration. This works but is largely dependent on what we can pull out of Logic Monitor and send to Fresh Service via the JSON file.
Some things we are trying to enhance is location and time zone based alerts. For example, we have some equipment at third party logistics facilities that rely on their internet connection. If those resources go down, we don't want alerts at 2am when there's nothing we can do. I think some of this is would be done in Logic Monitor and not Fresh Service. We're just trying to see what should be set and on what side of the fence.
