Forum Discussion

Naveenkumar's avatar
Naveenkumar
Icon for Neophyte rankNeophyte
2 months ago

Issue in auto refreshing EC2 properties

I’m encountering an issue with my Windows ASG group EC2 instances. Whenever a new instance is added, certain properties from a dynamic group—most notably “wmi.user” and “wmi.pass”—are applied. Howeve...
ec2
Mike_Moniz's avatar
Mike_Moniz
Icon for Professor rankProfessor
2 months ago

LogicMonitor portal still shows that WMI is not responding

How are you determining WMI is not responding? Is it from the Win_WMI_Access_Denied_ErrorCodes check on port 135? That check runs every 10 minutes checking 1 extra time, so alerts on it should clear after 20 minutes of WMI working. But the "135" entry in the resource tree will only update once a day so it may take a day before the entry itself goes away. Forcing an AutoDiscover will speed this up. But this is just a visual thing and it's the alert itself that helps notify you that WMI is not working.

Or are you looking at another way to determine WMI is not working?

Also what exactly are you doing to "refresh properties"? Re-saving the device settings? Running AutoDiscover?