Forum Discussion

Lewis_Beard's avatar
Lewis_Beard
Icon for Professor rankProfessor
3 months ago

Is there a way to make an empty escalation chain?

I have some alerts that I dont want to send anywhere, but I also do not want to disable the alerting on instances in the UI or at the folder level either. I have a wide variety of scenarios where ale...
Matt_Whitney's avatar
Matt_Whitney
Icon for Expert rankExpert
3 months ago

Yes you can do that, just create an escalation chain with no stages defined and with the CC field blank. Then use alert rules to define your use cases where you don't want to route the alerts anywhere.

  • Lewis_Beard's avatar
    Lewis_Beard
    Icon for Professor rankProfessor
    3 months ago

    Logicmonitor wont let me save an Escalation chain without recipients or escalation chains.

    • befuddled's avatar
      befuddled
      Icon for Neophyte rankNeophyte
      3 months ago

      I believe the default escalation chain originally had no recipients. I suspect you changed that as most do.

      You can create an escalation chain with no recipients; you must add at least one stage with no recipients. 

      Note: I tested that you can create an escalation chain this way, but did not test functionality. 

      • Lewis_Beard's avatar
        Lewis_Beard
        Icon for Professor rankProfessor
        3 months ago

        I could not get that to work. It insisted I put a recipient on the stage 1.

        BUT when I tried making a time-based chain, it did let me do that, and it even asked me if I intended to do so. So I do have one now for "Everyday" that is empty.

        I guess I can try it.

        Thanks