Forum Discussion

Kelemvor's avatar
Kelemvor
Icon for Expert rankExpert
2 months ago

Is the Chat option gone?

When I go to the Support area, I now only have options to Open a ticket or leave feedback.  Where did the chat option go?
sidd_pin's avatar
sidd_pin
Icon for LM Champion rankLM Champion
19 days ago

The chat option is only available for Enhanced and Premier customers. You can check your support package with your CSM to confirm your current support level.

https://www.logicmonitor.com/support/about-logicmonitor/customer-support/logicmonitor-technical-support-packages