Forum Discussion

Kevin_Ford's avatar
Kevin_Ford
Icon for Employee rankEmployee
5 years ago

Ingestion of Alerts via Email

There have been a few different variations of EventSources for ingesting alerts via email over the years. I recently had need for some additional functionality, such as dynamic property replacement...
Nelson_Cardenas's avatar
Nelson_Cardenas
3 years ago

Dear Kevin

Thanks do much for your contribution, this seems very useful, I added this module to our LM account, but I am having an issue and I hope you can help here.

I created a test email account on hotmail (also tried a shared mailbox on the tenant) and added these properties to one of ouur devices

- imap.host: outlook.office365.com
- email.user: LogicMonitorSTA@hotmail.com
- email.pass: Password for the email

After that I did test sending emails to that address but the alrerts didn´t show up- Also if I test the EventSource Script it tells me this:

"There would not be script events for the selected device"

Could you guide me on what else I can do for this to work?

Thanks so much