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Dominique's avatar
Dominique
Icon for Advisor rankAdvisor
3 years ago

How to reset an alert?

Hello,

I have a machine A with an Alert A. The Group B by mistake acknowledged the alert or the machine is a Member of the Group B membership. I would like to reset the Alert, change the Group Membership to Group A so the Group A will receive the Alert A for the Machine A.

Thanks,
Dom

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  • mnagel's avatar
    mnagel
    Icon for Professor rankProfessor
    3 years ago
    36 minutes ago, Dominique said:

    Hello,

    I have a machine A with an Alert A. The Group B by mistake acknowledged the alert or the machine is a Member of the Group B membership. I would like to reset the Alert, change the Group Membership to Group A so the Group A will receive the Alert A for the Machine A.

    Thanks,
    Dom


    You should be able to reset the ACK by disabling alerts on the datapoint and then re-enabling.