Neophyte
ProfessorIn the past, OpsGenie has been leveraged to deal with on-call changes successfully for cases like this.
NeophyteThanks Cole :) we're currently working on a automated script using the API which should do the trick to help us switch escalation chains within alert rules and then reverse them back for standard after, which we can schedule to run on the specific times. Although as mentioned above it would be some useful functionality to have built in to the software for future
ProfessorThat's a fun solution. I always enjoy finding the edges of a piece of software and figuring out how to push that edge a bit.
