Forum Discussion

dancox's avatar
dancox
Icon for Neophyte rankNeophyte
2 months ago

Escalation Chains for bank holidays vs standard weeks

Hi LogicMonitor community, We are fairly new to the product, just looking to see if anyone had any advice for handling Escalation Chains when it comes to Bank Holiday weekends. We currently have es...
escalation chain
SuzanneShaw's avatar
SuzanneShaw
Icon for Community Manager rankCommunity Manager
2 months ago

Hi dancox!  I am pinging a few SMEs for you in case another user can't help.  Hang tight!

dancox's avatar
dancox
Icon for Neophyte rankNeophyte
2 months ago

Hi Suzanne, that would be really helpful, thank you :).

I have raised a support ticket within our portal too, but any support or advice would be appreciated!