Sharath
9 months agoNeophyte
Email Ingestion
Dear Community, We've been endeavouring to monitor unread emails using the Email Ingest Eventsource. However, I encountered a Java error ("Unable to resolve the class") during implementation. Upon i...
If we use Event Source, messages are visible, but can we also view messages when utilizing a DataSource? I believe we can observe the count of unread messages, correct?
Correct. If you want to pull the email content into the message of the alert generated by LM, you'd need to use an EventSource.
If you use a DataSource, you'd only get the count, but that alert can trigger you to log into the mailbox and handle any unread messages. Up to you how you want to do it.
Any luck with support explaining why the valid output of your script isn't triggering alerts?