Sharath
8 months agoNeophyte
Email Ingestion
Dear Community, We've been endeavouring to monitor unread emails using the Email Ingest Eventsource. However, I encountered a Java error ("Unable to resolve the class") during implementation. Upon i...
I haven't looked at the script to decipher the text output, but does it look like this?
Certainly, Indeed, we opted for SCRIPT EVENT as the type.
Sounds like it might be time for a support ticket
I currently have an active case regarding this matter. However, since it involves a Custom Datasource, the support team has informed me that they are unable to troubleshoot the script. Instead, they recommend having the resource send SNMP traps to the LogicMonitor portal upon events, which can then be ingested as alerts.
I've invested significant time into this project, and finally, I'm seeing the output. However, the only problem is that it's not triggering alerts. If you assist me in resolving this, it would greatly benefit us.