Forum Discussion
Joe_Williams
Professor
2 months agoThe issue here is, this completely bypasses the Alert Rules configuration, which is where you would handle this. You would create a specific Alert Rule that targets that datasource, directing it to a specific escalation chain, which then controls which custom integration it hits.
- JosiahBenoit2 months ago
Neophyte
Yes, it would just be easier to be able to do that work in the interface when I am changing alert rules in the new UI
- Joe_Williams2 months ago
Professor
While I am a fan of more and better ways to handle Alert Rules and their escalation chains, I see this in the light of Custom Thresholds. Attempting to manage reporting on Custom Thresholds is enough of a pain, I wouldn't want to sift through a csv to be able to quickly and easily identify where these are randomly set.