Forum Discussion

Kelemvor's avatar
Kelemvor
Icon for Expert rankExpert
3 months ago

Creating a Custom Module based on OIDs?

Hi, We have some IBM MQ devices that we want to monitor.  We found some MQ items in the LM Repository, but those are for monitoring the MQ application.  We also need to monitor the device for CPU an...
  • Kelemvor's avatar
    Kelemvor
    Icon for Expert rankExpert
    3 months ago

    When I click those links they take me to a n Academy login screen.  I fill it out and I end up in my company's LM portal.  I went to Training in there and it said it'd send me an email, but I never received anything.  Hmm.

    • Mike_Moniz's avatar
      Mike_Moniz
      Icon for Professor rankProfessor
      3 months ago

      I was able to get to the LM Academy course by first "logging in" by click on the Training link in your LM portal first (Profile icon > Training). Once the academy page loads (and autologins), then you can go to the link  that mray provided.

    • mray's avatar
      mray
      Icon for LM Conqueror rankLM Conqueror
      3 months ago

      If you did not receive the email:

      1. Confirm your company email rules have whitelisted these domains:
        • logicmonitor.skilljar.com
        • alerter@<portalsubdomain>.logicmonitor.com
      3. Confirm the emails are not being filtered – search "Training Account Verification" and check spam/junk folders

       

      Also note that you have to open the verification link within the same browser session that you have your LM portal open and with the same user logged in.