Forum Discussion

David_Bond's avatar
David_Bond
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2 months ago

Community Forum request: Bug Reports

To stop me flooding this channel with bug reports, please create a Bug Reports channel.   mray SuzanneShaw 
mray's avatar
mray
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Sounds like we're talking two different things: bugs and product feedback

I'm actually no longer in Support, but even so, I do still believe legit bugs should go through the proper support channels (i.e. support ticket/chat). That said, I do think this community can, and should, be used as a first line defense with troubleshooting and sharing ideas for solving issues. 

Feedback on the other hand, I believe should be made much more public. This could mean here in this community or some other customer facing feedback portal, where users can vote on features.

David_Bond's avatar
David_Bond
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2 months ago

Sorry mray, but I disagree on bugs.  The bugs are already public.  We can all see them (and must suffer them every day).  Microsoft, Cisco, Atlassian etc. all do feature/bug management in public.

Security bugs should be handled differently, of course.