Forum Discussion
Hi SuzanneShaw
FEED tickets are a black hole with no tracking. Chat is no more. The Support portal doesn't allow community members to see the feature request/bug report and comment/vote.
My understanding is that this community's aim is designed to foster "customer pull" discussion of things that we power users care about and to gather momentum around issues that really matter. We really love the product and want to see it improve - so let's discuss that in the open?
Meraki, Atlassian, Microsoft and Github communities work great, with feature requests and bug reports gaining votes. What do votes mean? Product attention!
Completely agree - I feel like this was discussed at one of the recent livestreams too, at least someone brought it up in the one I was in
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