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lucjad's avatar
lucjad
Icon for Neophyte rankNeophyte
2 months ago

Collector Server on Azure VM

I have Collector Server Installed on Virtual machine in Azure. I added Collector successfully to Logic Monitor. I can't add other 3 servers. Collector can't communicate with other hosts. Here is the ...
lmproduct
lucjad's avatar
lucjad
Icon for Neophyte rankNeophyte

Yes, ping.exe is 100% loss and psPing.exe was 0% loss. I am able to RDP into other servers from Collector Server. I also ran wbemtest from Collector Server to other hosts and I got RPC server unavailable error. 

Mike_Moniz's avatar
Mike_Moniz
Icon for Professor rankProfessor
2 months ago

I would try disabling the Windows Firewall, or any other firewall product, on those servers to see if that changes anything. Either way the issue doesn't sound like it's specific to LogicMonitor so you would want to focus on getting ping.exe and WMI working from the collector server before looking at LogicMonitor. 

Here is LM's guide on getting WMI working if it's not a firewall issue.