Forum Discussion

Dave_Lee's avatar
Dave_Lee
Icon for Advisor rankAdvisor
3 months ago

CMDB Integration

Hi all I'm looking into setting up a sync from LogicMonitor into our Service Now.  The mechanics of doing so seem pretty straight forward with the LM CMDB sync application. I want to make sure I'm ...
CMDB
Joe_Williams's avatar
Joe_Williams
Icon for Professor rankProfessor
3 months ago

I also work at an MSP and can say we actually do this the opposite way. We utilize CMDB as our Source of Truth. That then we can leverage it to drive our monitoring. We know what we should be monitoring before it's in the tool. We then modified the SN->LM provisioning module in SN to take both the CI Class and a custom property we have on the CI to put the Resource into a specific technology folder.