Forum Discussion

vorwaldhtlf's avatar
vorwaldhtlf
2 years ago

Citrix cloud monitoring

curious if anyone else has a solution to the issue of monitoring logon times from citrix cloud logic module.  I’m receiving data from it, but it’s very inconsistent, leaving several gaps.  
Sambhaji_Kadam's avatar
Sambhaji_Kadam
Icon for LM Conqueror rankLM Conqueror
2 years ago

@vorwaldhtlf It would be great if you could open a support case with LM Support to investigate this issue, as mentioned there would be multiple reasons for the failure so you can submit a case and we can help you identify the root cause of the problem.

Usually, Intermittent data gaps occur when the collector has some dead task or task scheduling failure or maybe other reason. And this can be inquired about when you submit a request to the support team.