ProfessorProfessorThe collector shows Down on the Collectors page in Settings. This is in AWS but it's just a regular Windows server acting as a plain-old Collector. I finally got with support and they had me upload some logs and opened a ticket. The logs are huge so I didn't know what to look for myself.
I can browse the internet and go to logicmonitor.com just fine.
Product ManagerKelemvor The IP of the collector doesn't really matter; as long as it can hit our servers it should be fine.
One caveat, if you're cloning collector VMs you just need to make sure you don't have 2 running under the same collector ID.
I'm not sure where you are with support, but you might just try a reinstall.
