Forum Discussion

Kelemvor's avatar
Kelemvor
Icon for Professor rankProfessor
2 months ago

Changed the IP of my collector server and now it shows as offline...

Hi, We had to change the subnet of our Collector and it now shows as offline in the LM portal even though the server is up and running and the LM Services are both running and everything seems fine...
Mike_Moniz's avatar
Mike_Moniz
Icon for Professor rankProfessor
2 months ago

Where within the LM Portal are you seeing this? The Resources tab? The Collector section of Settings? As this is in AWS are you using LM Cloud (where it auto-adds AWS resources) or as a "traditional" device? If you look at the logs on the collector server, does it report errors communicating with the portal?