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eortiz's avatar
eortiz
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22 days ago

Bests practices for WMI failures

Hi All! we recently identified a monitoring gap: a server was responding to ping but not collecting WMI data, so it didn't issue an alert. We discovered it was in a hung state. We are considering ena...
orchardl's avatar
orchardl
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22 days ago

Have you looked at tweaking the alerting thresholds for "Win_WMI_Access_Denied_ErrorCodes"? (It shows up as "WMI is not accessible. See error message for likely issue.")

For SNMP, you can maybe use "Device_Component_Inventory" since its AppliesTo is only 'hasCategory("snmp").' You could simply add an alert for when there is no data.

  • eortiz's avatar
    eortiz
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    20 days ago

    Thanks for your suggestion orchardl​  - I’m leaning more toward leveraging uptime since it’s available for both WMI and SNMP. I’ll configure the alert on “No Data” to keep things consistent, and I’ll disable alerting on HostStatus to reduce noise. Do you see any gaps in this approach?