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Christopher_Sei's avatar
Christopher_Sei
Icon for LM Champion rankLM Champion
8 years ago

Basic Freshdesk Integration

The following guide is an example of a custom http integration using the Freshdesk API along with some of LogicMonitor's token values.  To start off I would recommend reviewing the follow...
integration
S_P's avatar
S_P
6 years ago

Correction on the above - I do see that "id" can also work but results in the same thing.  I was just going off of what I was aware of as "proper" path syntax... but in any case, it still seems to work that way.  So, again, the main issue now seems to be the extra text added to the ##EXTERNALTICKETID## property which has nothing to do with the JSON response AFAIK.