Forum Discussion

Kelemvor's avatar
Kelemvor
Icon for Expert rankExpert
3 months ago

Any way to change which portal a collector is associated with?

Hi, Our company was acquired by a different company, and we both use LM.  Is there any way to take a collector that's point to company1.logicmonitor.com and change it to point to company2.logicmonit...
collector
Mike_Moniz's avatar
Mike_Moniz
Icon for Professor rankProfessor
3 months ago

I'm not sure if there is a way to reassign a collector to another portal, but it would not help you in a migration anyway. The devices and other information is not stored on the collector but in the portal itself.

You'll have to rebuild the devices into the new portal. You can make it easier by using the API and scripts that can export data from one portal and use it to populate the other portal with another script. Perhaps LM support can get you something to help with it.

  • Stuart_Weenig's avatar
    Stuart_Weenig
    Icon for Mastermind rankMastermind
    3 months ago

    Exactly. Moving the collector won't take anything with it. Just install a new collector. As Mike_Moniz mentioned: move your resources from one portal to the other.