Forum Discussion

Lewis_Beard's avatar
Lewis_Beard
Icon for Expert rankExpert
2 months ago

Any Limits to Escalation Chain recipient size?

Right now, we have most of our escalation chains going to 4 or 5 targets. Most common case, a single escalation chain may go to: * Recipient Group (emails) for the internal team that manages the ...
Andy_C's avatar
Andy_C
Icon for Neophyte rankNeophyte
4 days ago

Apologies for the late answer but the only issue we have found there to be a hard limit in the groups  in alert rules of around 800 characters. If you exceed it , the latest additions stop , back out a few , and create another rule for the overflow.