Do you use the focus function in the UIv4 resources tree? Why or why not?

The focus feature in general is very useful for MSPs like others have mentioned. But its really only needed at the folder-level, or sometimes the resource-level.

The new UI has the focus feature available at the instance-level, device-datasource-level, etc. The new UI also auto-focuses on things which causes lots of confusion for our users which are brave enough to use UIv4. There's really no reason to have auto-focus enabled at all.

So my feedback would be to modify the focus feature to work like it does in the legacy UI. Remove the auto-focus ability completely as it only serves to cause confusion, and make the placement consistent like it is in the legacy UI.

Yes, zooming to a group that’s not the device’s “home group” is annoying, but that’s a different problem that should be solved.

I wouldn’t mind if, when clicking on a search result, it didn’t auto zoom. Whenever i use the focus feature, it’s because i intentionally click on it because i want to clear away the clutter of the resource tree for a minute.

Thinking about autozoom, I don’t think, for me, it would cause much issue if it didn’t autozoom and just offered the option to manually apply a zoom. I especially think it would be reasonable if LM didn’t autozoom when editing/tuning a device specifically. Perhaps that would even stop LM from autozooming into a completely different section of the tree from where I was, just because the device is in multiple places (that is really annoying, atleast in v3).

I also use it when i’m, forgive me, focusing on something. Like when i’m trying to look at a group of devices, or just one device. I focus on it. All the time. 

Please do not remove this feature just because you don’t understand how it’s used.

Me too.

I can see why this is useful for MSP use cases, is there a way to meet in the middle on this though? My biggest issue is the way it zooms in automatically as I am working on something when I don’t want it to and I’ve also run into the accidentally clicking on things a lot as well. Can there be some settings added to customize this feature?

Yes I use this daily b/c when I need to focus on a specific client I select them and then focus. Make navigating the tree much easier instead of having a giant scroll bar in the nav tree.

@Mike Moniz has this right.

Focus is needed for MSPs so that they can ensure they don’t leak other customer information when screensharing.

Don’t remove this important feature.

I use it regularly in UIv3, but often mis-click in UIv4 and focus when I don’t want to. It’s not something I need to do often enough to feel it needs as much attention as it has in the new UI.

Honestly, I use it 1 out of every 2 times simply to force a refresh on the screen, as it allows me to click the top group to reload the modules beneath it in UIv3.

One reason I use it, as an MSP, is when I share my screen with a customer. I can focus it only on their specific folders without potentially showing other customers we have in the same portal.