Veeam Office365 Monitoring

I was told by LM Support that another business has got it working by installing Veeam on the collector.

“You will need to install the Veeam Backup & Replication suite on the collector first. The VeeamPSSnapin gets installed as part of the Veeam Backup & Replication suite. So, in summary, the collector leverages the powershell commands on the device that's actually running the VeeamPSSnapin which is installed with Veeam Backup and Replication suite.”

Wish I knew which business it was so I could get some help. Its so far still not working and i cant understand how installing it on the collector will make it work actually since O365 uses a different set of commands. 

Anyway we have it installed and not communicating as the target is actively refusing the connection.