Un-Acknowledge Alerts
We would like to request that there be a means to un-acknowledge alerts without having to disable alerting on the device in order for the alert to retain the original time stamps.
Thank you....
Forum Discussion
+1 for this. sometimes clearing an alert completely may not be possible. on a server disk space warning, for example, which may only be clearable to a lower threshold at a certain time, which will then retain that acknowledgement and potentially suppress a transition to a higher stage being alerted. the ability to de-acknowledge an alert manually upon actioning by an engineer would prevent this.
